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Senior Platform Engineer (Virtualization and AWS)Job DescriptionDo you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Senior Platform Engineers who are passionate about creating and supporting emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.Responsibilities:Deployment, management and maintenance of Virtualization platforms (Amazon Workspaces and Citrix) in Amazon Web Services (AWS)Escalate and drive issues related to support of virtualization platformsJoin high severity incident calls and lead troubleshooting efforts for a quick recovery.Identify, diagnose and resolve Windows based desktop vulnerabilitiesMonitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructureWork collaboratively with with other IT team members to resolve complex issues and implement improvementsCreate and maintain comprehensive documentation for all IT systems and services the team supportsTrain users on software and promote IT policies and proceduresEngage in service capacity planning, demand forecasting, and system tuningExcellent problem solving, oral, and written communicationsBasic Qualifications:High school diploma, GED, or equivalent certificationAt least 4 years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces)At least 1 years with scripting experience (PowerShell or Python)At least 2 years of experience in AWS environmentsPreferred Qualifications:Bachelor’s Degree or military experience6+ years of experience with Citrix applications or Virtual Desktop platforms (VMware, Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces)4+ years of experience supporting Windows-based virtual desktops 4+ years with scripting experience (PowerShell or Python)4+ years of experience with network architecture and troubleshooting firewall issuesAWS Certified SysOps Administrator, AWS Solutions Architect Associate, Citrix Certified Associate - Virtualization (CCA-V) or similar cloud certificationAt this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $127,500 - $145,500 for Senior Platform Engineer Plano, TX: $115,900 - $132,200 for Senior Platform Engineer Richmond, VA: $115,900 - $132,200 for Senior Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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