Restaurant Host/hostess Job at Hartley Restaurant Group, Santa Rosa Beach, FL

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  • Hartley Restaurant Group
  • Santa Rosa Beach, FL

Job Description

Job Description

Job Description

We are seeking a friendly and customer-oriented individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This is a great opportunity to work in the hospitality industry and contribute to creating a welcoming atmosphere for our guests.

Duties:

- Greet guests as they arrive and seat them at their designated tables

- Provide menus and inform guests about daily specials

- Assist with reservations on RESY. Update Resy throughout the shift.

- Answer phone calls and take reservations over the phone

- Maintain cleanliness and organization of the host/hostess station

- Collaborate with servers, kitchen staff, and management to ensure smooth operations

- Handle guest inquiries, concerns, and complaints in a professional manner

- Assist with other duties as assigned by management

Skills:

- Previous experience in a hotel, restaurant, or hospitality setting is preferred

- Strong customer service skills with the ability to communicate effectively

- Familiarity with RESY Reservation System and Heartland POS or similar restaurant management software is a plus

- Excellent phone etiquette and ability to handle high call volumes

- Ability to multitask and work in a fast-paced environment

- Strong problem-solving skills and ability to handle difficult situations with grace

- Positive attitude and willingness to help others

- Strong attention to detail and organizational skills

Join our team as a Host/Hostess and be part of creating memorable experiences for our guests. Apply today!

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour based on experience plus tips

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance (if qualifies)
  • Paid time off (if qualifies)

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Company Description

We are a local family restaurant group with over 25 years in business. Join the best!

Company Description

We are a local family restaurant group with over 25 years in business. Join the best!

Job Tags

Hourly pay, Full time, Part time, Local area, Flexible hours, Shift work, Day shift, Afternoon shift,

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