LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

dDkxOXRJQnA4Q0d6bUlxQzVmNlFYSVZGMlE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

ABM Industries

Night Janitor Job at ABM Industries

 ...Qualifications:**- Must be 18 years of age or older- 1-2 years of experience required and on the job training provided- No high school diploma, GED or college degree required**Preferred Qualifications:**- Customer service experience- 1-2 years of similar work experience**... 

Archer Travel

Work From Home Travel Agent Job at Archer Travel

 ...for enthusiastic individuals to join our team as Remote Travel Agents! No prior experience is necessary - we provide comprehensive...  ...As an independent contractor, you'll enjoy the flexibility to work from home, set your own schedule, and earn based on your efforts. This... 

Real People Recruitment Limited

Production Operative Job at Real People Recruitment Limited

Real People Recruitment is excited to partner with a distinguished client in the paint materials supply industry . We are currently seeking a dedicated individual to join our client's team as a production operative at their Rathcoole facility. This is an excellent...

Comrise

Food Safety Specialist - Japanese Bilingual Preferred Job at Comrise

 ...Job Title : Food Safety Specialist - Japanese Bilingual Preferred Location: El Monte, California, United States Setup: Onsite Term: Fulltime and Permanent Pay Ranges: $22.00 - $25.00/hr Responsibilities: Provides documents to customers when requested... 

Transvirtual

Data Analyst (Intern) Job at Transvirtual

 ...The Role: We are seeking a Data Analyst with a keen interest in applying data-driven solutions in a commercial setting. You will play...  ...and business growth. This is a full-time, paid 3-month internship that provides an exciting opportunity to gain hands-on experience...