Job Description
The Hotel Maintenance Engineer position is responsible for a multitude of maintenance duties. Duties include anything from painting, electrical, machine maintenance, HVAC, plumbing, etc. Guest maintenance calls are of high priority.
WORK EXPERIENCE: High school diploma or general education degree or equivalent combination of education and experience required; 2 years minimum work experience in maintenance or trades. Must speak, read, and understand English.
(HOURLY RATE DEPENDENT ON ENGINEER LEVEL I,II, III.)
KNOWLEDGE, SKILLS, ABILITIES:
Knowledge
- Understand hotel function and guest profiles.
- Knowledge of local area including restaurants, landmarks, shopping centers and or local attraction.
- Basic computer proficiency, such as answering emails.
- Have knowledge in refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Have knowledge in, electrical, mechanical and carpentry fields. HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician/carpenter may be required.
- Understand standard accounting principles such as addition, subtraction, multiplication, percentages, etc.
- Must have the ability to read and interpret documents as safety rules (i.e. Lockout-Tag out, JSA’s) safety awareness information (i.e. MSDS) operating and maintenance instructions and procedure manuals.
Skills
- Maintenance English communication skills both verbal and written.
- Interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.
- Have the skill to manage multiple tasks at a time, maintain focus and structure under pressure.
- Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction.
- A stable understanding skill set in plumbing, electrical, painting, appliance maintenance, etc.
Abilities
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
- Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.
- Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.
- Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.
- Ability to learn new software and computer systems.
- Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.
PHYSICAL REQUIREMENTS: Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs., push, and pull approximately 300 lbs. Frequently handling objects, machinery and equipment to maintain the facility.
PREFERRED QUALIFICATIONS:
- Bilingual or Multilingual
- Prior Maintenance/Engineer/HVAC, plumbing, electrical experience
- Prior hotel maintenance experience
- Emotional Intelligence Training
Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. The InterContinental The Clement Monterey is one out of 7 hotels within PHM. Located close to San Francisco, Oakland Airport and easy access to Napa, Sonoma and UC Berkeley. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the IHG brand, we pursue excellence in everything we do!
We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a talented and creative Maintenance Engineer to join our family! The Maintenance Engineer will work the day-to-day maintenance repairs and renovations of the hotel. In addition, the Maintenance Engineer will assist with projects. The Maintenance Engineer is an integral part of our leadership team at the property and works side by side with associates on a day-to-day basis to anticipate and meet guest’s needs. We are looking for someone who will help us develop new ideas and ways to improve guest satisfaction scores.
If this position and The InterContinental The Clement Monterey (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you!
Job Tags
Hourly pay, Full time, Work experience placement, Local area,