Job Description

Job Description

Job Description

Overview
We are seeking a dedicated and passionate Coffee Shop Manager to lead our team and ensure the smooth operation of our coffee shop. The ideal candidate will have a strong background in food service management and a love for coffee culture. This role requires excellent leadership skills to manage staff, maintain high standards of customer service, and oversee daily operations in a fast-paced environment.

Duties

• Oversee daily operations of the coffee shop, ensuring efficiency and quality service.
• Manage staff schedules, training, and performance evaluations to foster a positive team environment.
• Maintain inventory levels, order supplies, and manage cash handling processes.
• Ensure compliance with health and safety regulations in food service management.
• Develop and implement promotional strategies to enhance customer engagement and sales.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Collaborate with suppliers to source high-quality coffee beans and other products.
• Monitor financial performance and assist in budgeting for operational expenses.

Skills

• Proven experience in food service management or a similar role within the food industry.
• Strong team management abilities with a focus on building a cohesive work environment.
• Knowledge of coffee preparation techniques and beverage crafting.
• Excellent cash handling skills with attention to detail in financial transactions.
• Ability to multitask effectively while maintaining high standards of service.
• Strong communication skills for interacting with customers and staff alike.
• Familiarity with banquet services or casual dining settings is a plus.
• Marketing experience is a plus

Join our team as a Coffee Shop Manager where your leadership will inspire our staff while providing exceptional experiences for our customers.

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